Service Package

The Overwhelmed Home

An intensive, trauma-informed service for homes that need more than cleaning — they need support. This is compassion-first work designed to help you regain control of your space in a respectful, judgement-free way.

Compassion-First Care

Important to know

This service can be an incredibly emotional time for homeowners, and it requires full attention and focus to do well. For both your comfort and the quality of work, the homeowner is not present during this service.

Key policies
  • Homeowner is not present during service
  • Most projects require multiple days for a full home refresh
  • Dumpster rental and disposal fees are billed separately
  • We can start with one room or two — wherever you’re ready
$65–$100 / hour
Consultation required.
Rate depends on scope and severity.

Dumpster/disposal billed separately.

How It Works

A clear, supportive process

Every overwhelmed-home project is unique. Before service begins, we set clear expectations on scope, priorities, timeline, and what “done” looks like — so you feel supported and informed, not surprised.

Step-by-step
  • Consultation: walkthrough (in-person) or virtual tour in some cases
  • Plan: priorities, pace, budget, and what to keep/donate/sell (if requested)
  • Service: structured work sessions completed independently
  • Reset: sanitation, floors, functional zones restored, and a calmer baseline
Safety & scope boundaries
• No mold remediation (surface-level cleaning only). If mold is extensive or causing breathing issues, this isn’t a service we can provide.
• Not an exterminator — no live critter infestations.
• No carpet cleaning (odor neutralization effectiveness depends on cause).

What this service may include

  • Trash and clutter removal
  • Sorting/organizing items to keep
  • Odor neutralization (non-carpet; depends on cause)
  • Surface sanitation (counters, bathroom fixtures, furniture wipe-down)
  • Floors vacuumed/swept and mopped
  • Kitchen appliances and cabinets wiped down; interiors as needed

Dumpster & disposal

Dumpster rental and disposal fees are billed separately. You can arrange the dumpster, or we can coordinate it and bill separately.

Package Options

Choose the right level of support

These packages help match scope to the situation. We’ll confirm the best fit during consultation based on severity, timeline, and what you want your home to feel like on the other side.

Package 1 — $65 / hour

Best for homes that need a lot of extra love — extensive clutter and mess that has gotten out of hand, but not quite full restoration.

Best for
  • Some excessive clutter and trash
  • Some excessive disorganization
  • Mild to medium odor
  • Dead bugs and/or gnats
Typical service includes
  • Trash removal
  • Sorting/organizing items to keep
  • Basic odor neutralization
  • Surface cleaning and sanitation
  • Floors vacuumed/swept and mopped
  • Kitchen wipe-down; interior appliances as needed
Consultation first
Walkthrough or virtual tour (photos accepted in some cases).

Scope is customized to your goals, budget, and what you’re ready for.

Package 2 — $100 / hour

Best for homes that have been completely overwhelmed and need a deeper restoration-level reset: severe trash/clutter, animal waste cleanup, unsafe conditions, strong odors, and extensive disorganization.

Best for
  • Extensive trash affecting daily living and mobility
  • Extensive disorganization throughout the home
  • Strong odors
  • Some mold present (surface-level cleaning only)
  • Animal waste cleanup (urine/feces/droppings, etc.)
  • Multiple dumpsters may be required
Typical service includes
  • Extensive trash removal
  • Sorting/organizing items to keep, donate, or sell (by request)
  • Heavy odor neutralization (non-carpet)
  • Surface cleaning and sanitation
  • Floors vacuumed/swept and mopped
  • Kitchen appliances cleaned inside and out
  • Kitchen cabinets scrubbed
  • Walls and baseboards cleaned
In-person walkthrough
Required to understand full scope (virtual exceptions only for travel jobs).

We’ll set clear expectations on timeline, priorities, and safety boundaries.